We get several questions from clinics on how they can send their studies to be read by radiologists outside of AIS. This is a very simple thing to do and is done through SmartPACS. Please click the link below for information on how to set this up and train clinics to send to companies like PetRAYs, VDIC, etc.Third-Party Telemedicine Setup
In an effort to make things easier for our customers to call in to tech support, please ensure that you are placing the the Varex ID Sticker on the wall mount, computer, or x-ray machine so that is visible to the clinic.
You will notice on the FID that a new box has appeared asking where the sticker was placed. If it is not on the computer, check other and explain where it is.
If you are onsite and have a reject button, please follow the steps below.
- DO NOT USE the Bluetooth keyboard/mouse that comes in the SmartDR box.
- A separate keyboard and mouse has been sent. This has an RF dongle.
- Contact Kyle 760-448-4853 or one of our other installation staff if you do not have this.
- Connect the RF Dongle with the new keyboard and mouse.
- For the Reject Button – DO NOT USE THE BLUETOOTH DONGLE.
- We will use the on-board Bluetooth antenna built into the SmartDR Acquisition.
- Use the windows search feature and type Bluetooth (right click the windows icon and choose search).
- Turn on the reject button. You should see the Sound Reject Button in your Pair List
- Press the reject button and it should pair.
- Contact tech support with any issues – 800-819-5538
Sound is pleased to announce that we are now installing the new Varex 1717 Gadox V3 and Varex 1717 Cesium RC panels. Both panels will auto detect the radiation output, eliminating the need to manually connect to a generator’s prep, expose, and common terminals.
These panels come in 2 forms. Please click below to learn more about our new products.
1717 Gadox V3 – This panel is similar to our exisiting 1717 panels with the addition of AED controls
1717 Cesium RC -This thin form factor panel will fit into an existing film tray, bucky tray, DR holder, etc for an easy and quick installation.
Sound has switch to using the Logic All-In-One Acquisition computer for it’s 1717G SmartDR systems. These new computers have multiple NIC cards, Com Ports, and High Speed USB sticks.
Please note that their are new usernames and passwords for these computers.
Click here to learn more about how to install the Logic AIO Acquisition Computers
Please do not train on the Sound Experience and help portal of the SmartDR. This is being redesigned and we will provide an update shortly.
Up to 3 days before your install, you should be receiving an email Nick Moss with all your installation information. An example of this is below. You will also notice that blue FID folder no longer contains a printed sheet with this info. The FID folders are being shipped with the bucky tray and wall mount to ensure that hey arrive on time, every time.
Email Example
Hello Jon Torres ,
Below is the information for your upcoming installation at YYZPines Animal Hospital on 1/24/2018 10:00 AM. If you have any questions, please contact Nick Moss, nmoss@soundvet.com (phone 760-448-4866) or Chris Lockman, clockman@soundvet.com (phone 312-852-3111).
YYZ Pines Animal Hospital – SmartDR 1717C + Summit
1572
130 Fake Road
Rolling Pines, FL 12345
USA
Contact: Brian George
Phone: 1234567890
Email: hospitals@yahoo.com
AIS Information
www.antechimagingservices.com
AETitle: ANM1631
UN: ah
PW: ah1
Sound Experience
UN: ahah
PW: Password1!
Thank you,
Installations
installations@soundvet.com
Some clinics are receiving SmartPACS Enterprise systems. If you have a gigantic server onsite, please click below for information
Our old FID form page has reached it capacity. We duplicated this page and you will see no difference. If you had previously created a login, you will need to recreate it by clicking the Save button.
If you are looking for your old FIDs, they can be found here: https://fs22.formsite.com/itvendors/FID/index.html
The Varian V2 panels that arriving with the all-in-one computers are experiencing some technique issues. The new panel (V2) has a software bug in it. This is being corrected.
We have been finding that the included Technique Chart may need to be adjusted by one MA station down.
If you experience any of the following, please contact Tech Support right away so that we can document then issues
- burning through images
- auto crop failure
- grainy and burning through images at the same time
Thank your patience while we work through this.