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Welcome to the Sound Installation Center! This is Sound’s primary resource for installing equipment, software, and troubleshooting needs.


Follow the tabs, use the Search tool or click the Menu button (three lines) on the top of this page to navigate to the information you need!

See our blog below for recent updates!

We’ve added MyVet Dental to our Dental Family

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Sound now offers MyVet Dental systems as a second dental option. These systems are easier to install and lighter weight than other providers.  They use Rayence intraoral sensors

The wall mounts come with both a double and single stud backing plate to eliminate the need for backer boards and the carts are shipped in an easy-t0-assembly manner.

 

We also have training videos on how to use both the hardware and software on our websites below:

 

Instruction Site: http://install.soundvet.com/myvet  

Sound Applications Site: https://apps.soundvet.com/myvet/

 

First Image Document Update

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In an effort to make things easier for our customers to call in to tech support, please ensure that you are placing the the Varex ID Sticker on the wall mount, computer, or x-ray machine so that is visible to the clinic.

You will notice on the FID that a new box has appeared asking where the sticker was placed. If it is not on the computer, check other and explain where it is.

Reject Buttons and Bluetooth Keyboards

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If you are onsite and have a reject button, please follow the steps below.

 

  1. DO NOT USE the Bluetooth keyboard/mouse that comes in the SmartDR box.
    1. A separate keyboard and mouse has been sent. This has an RF dongle.
    2. Contact Kyle 760-448-4853 or one of our other installation staff if you do not have this.
  2. Connect the RF Dongle with the new keyboard and mouse.
  3. For the Reject Button – DO NOT USE THE BLUETOOTH DONGLE.
    1. We will use the on-board Bluetooth antenna built into the SmartDR Acquisition.
  4. Use the windows search feature and type Bluetooth (right click the windows icon and choose search).
  5. Turn on the reject button. You should see the Sound Reject Button in your Pair List
  6. Press the reject button and it should pair.
  7. Contact tech support with any issues – 800-819-5538