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Welcome to the Sound Installation Center! This is Sound’s primary resource for installing equipment, software, and troubleshooting needs.

Follow the tabs, use the Search tool or click the Menu button (three lines) on the top of this page to navigate to the information you need!

See our blog below for recent updates!

New SmartDR All-In-One Computers!

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Are you tired of mounting an CPU with every install? Now you an save an extra 20 minutes at every install. Varian has discontinued the Dell CPU and has replaced it with a nice All-In-One Monitor. The monitor mounts the same as the old monitor. Most of the connections will still connect to the back of the monitor.

  • Only mount the wall mount portion (you can discard the cpu mount)
  • Built-in Speakers
  • Plate connects to on-board NIC card
  • Clinic network connects via a USB Ethernet Adapater

Click to see set-up instructions


SmartDR All-In-One

SmartDR 3.5 Has Arrived!

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SmartDR 3.5 is finally here! There are several new features that have been added. A new training module including all the new features should be added early next week! In the meantime, we’ve included a link to a video explaining the features as well as an in-depth guide to using the new features (NOTE: This guide is not for external use).

If you have any questions or would like a walk through of the images, please contact either Elise Monroe 760-893-8634 or Chris Lockman 312-852-3111


Click here to download the detailed information (Not for external distribution)

New Features in Sound Smart DR 3.5 include:

  • Save Default Image Orientation
  • Annotation Toolbar (including Free Annotations)
  • Pause a Study
  • Slang Terms for View Positions
  • Add New Study Warning
  • Email JPEG Images from Acquisition Software

The Sound Experience is now live!!

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Sound is extremely pleased to announce the launch of our new Sound Experience Support Portal for the industry-leading Sound SMART DR™ veterinary digital radiography system. This newest feature comes standard with several additional applications we believe you will be very happy about.

Best of all, this is another free upgrade to your SMART DR system, because we appreciate you being a Sound customer.

One of the upgrade’s new applications is a Chat feature, which enables SMART DR users to chat, at any time, even during a live exam, with one of our trained customer support technicians. There are many other new features that will help you get the most from your SMART DR system.

Please watch the video below to see what’s been added to the end of the training video. You can also view a quick sheet instructional form here!